Frequently Asked Questions
Do you work on hybrids?
Yes! We’re able to work on all hybrid makes & models
What other types of vehicles do you service?
We can service a wide variety of vehicle models including: We can service a wide variety of vehicle models including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM (General Motors), GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, MINI, Mitsubishi, Nissan, Oldsmobile, Pontiac, Saab, Saturn, Scion, Subaru, Suzuki, Toyota, Volkswagen, and Volvo.
My car is under warranty but I found out some maintenance is not covered under the warranty plan-can I bring my car to you?
Yes, contrary to popular belief- this will not void your warranty as long as you keep your receipt and all maintenance records any maintenance that is not covered under your warranty can be done by us;. Any other mechanical repairs covered under your warranty must be performed by the dealership.
What type of warranty do you offer?
All our work is guaranteed for 12,000 months or 12,000 miles (whichever comes first).
Do you provide quotes before the work begins?
Yes, we absolutely do. No work is performed without your authorization. We will accurately diagnose your vehicle to provide you with a quote for the parts and labor.
What are the benefits of having repairs done by a technician that is ASE Certified?
ASE is the National Institute for Automotive Service Excellence (ASE). ASE tests and certifies automotive professionals in all major technical areas of repair and service. ASE certifies the technical competence of individual technicians, not repair facilities. Before taking ASE certification tests, many technicians attend training classes or study on their own in order to brush up on their knowledge. By passing difficult, national tests, ASE certified technicians prove their technical competence to themselves, to their employers, and to their customers.
Are you a member of any associations or organizations?
Yes, we’re affiliated with the ASE (National Institute For Automotive Service Excellence) and the ASC (Automotive Service Councils Of California). We’re also proud to support a number of local community organizations.
Can you handle large auto repair needs?
From a small air conditioning repair need to a large electrical problem, we’ve got you covered. There are no areas of your car that we cannot service, from the brake system to the security system
What areas do you service?
We offer reliable maintenance and repair services to the following areas:
- Laguna Hills
- Lake Forest
- Mission Viejo
- Aliso Viejo
- Laguna Woods
- Irvine
- Rancho Santa Margarita
- Las Flores
How long does a typical repair take?
Unfortunately, there is no set answer to this because it varies based on the repair need, vehicle type, and a myriad of other considerations. However, we try to complete all services on the same day for your convenience. Once we have diagnosed your vehicle, we can give you a better idea of an expected timeframe.
